It excels at video conversion with support of virtually all mainstream formats, like HEVC MP4/MKV, H.264, MTS, AVI, WMV, MOV, FLV, 3GP and more. The program is a dedicated HEVC video transcoder which is available for both Windows (Windows 10/11) and Mac users. In this case, you can take a try the easier-to-use yet powerful video converter and decoder - EaseFab Video Converter. Plex Media Server offers auto-transcoding helping you watch 4K HEVC via Plex successfully, but slow speed or poor quality may bother you a lot, let alone some 4K HEVC footage cannot be transcoded thru Plex. If you don't have a compatible and very qualified device, or you don't want to spend hundreds of dollars on hardware upgrade, the easiest and the most efficient solution to fix Plex won't play HEVC/H.265 issue is converting HEVC/H.265 to H.264 or other Plex supported formats. An Efficient Solution to Fix Plex 4K HEVC/H.265 Playback Errors Change the audio to 5.1 or else should let the Plex play HEVC video. Plex Player won't work with TrueHD audio on iOS, even if the iDevice support it. (Note that even if you disable the transcode, it only disable transcode of the video, not the audio.)ģ, Make sure you change the audio from TrueHD 7.1 to something else when you play the video on iOS. For example, if the HEVC MKV video contains ASS/SSA subtitles, Plex will often transcode it. Make sure the audio and subtitles are supported, or Plex will force a transcode instead of direct playing the HEVC video. If yes, Plex will transcode the HEVC video when it exceed the limit.Ģ. Make sure you haven't set any quality or bitrate limit either on the server or in the client. If some of the HEVC files will direct play on Plex but other HEVC videos won't play unless the transcode is enabled, you'd better take something below into consideration:ġ. Most NAS media are based on ARM CPU, which is not powerful enough to transcode 4K videos. The new problem is that video quality may be compromised.Īnd you probably find the HEVC transcoding process stucks owing to underpowered hardware, especially when you're trying to play 4K HEVC files on Plex from NAS. Plex Media Server uses hardware acceleration to offload transcoding to GPUs with the purpose of getting a faster performance and lowering CPU usage. And, slow transcoding speed can kill everyone's patience. Transocding is a CPU-intensive task leading to horrible performance to handle other tasks unless you have a sufficient CPU. If your HEVC videos which don't meet meet the above-mentioned properties, Plex will automatically transcode them to 1080P via Plex Media Server instead of direct playback. The 4K HEVC/H.265 video is unaccepted.Īccording to the, to achieve 4K HEVC direct playback, your 4K content need to match the following properties:ĭiscrete Graphics: GeForce GTX 650 or better/AMD Radeon HD 700 Series or better ![]() To be specific, there are 4 major potential scenarios how Plex not working with 4K HEVC/H.265 files. Generally, the Plex 4K HEVC playback errors can be caused by various reasons. Possible Reasons for Plex Won't Play 4K HEVC/H.265 Movies or Videos Why won't Plex play some HEVC/H.265 videos smoothly? Why 4K HEVC not transcoding via Plex arrive at the same time? If you're confused about these and looking for an efficient solution to fix the errors, keep on reading to find answers. ![]() "- I have some 4K HEVC/x265 content I would like to stream to various devices and browsers which is requiring the content to be transcoded to x264.So far, when transcoding is active I am unable to stream the content to a device on the local network at a speed that is able to avoid constant buffering." ![]() The audio plays uninterrupted but the video is super glitchy." "- Whenever I try to playback 4K HEVC video (AC3 5.1) (usually ~30 mbps) on my Samsung smart TV, it has issues with the playback with skipping, repeating, etc. Below are some frequently asked questions quoted from reddit or other forums: ![]() Though Plex gives its announcement to support 4K HEVC playback in MP4 and MKV container, problems "4K HEVC not transcoding via Plex", or "HEVC 4K - some transcode, other do not", or "HEVC MKV video is unavailable" still come from time to time. Unlike other media software supporting limited media formats, Plex accepts almost any file format you can add to it. Why won't Plex play HEVC/H.265 availably or smoothly? How to easily fix Plex 4K HEVC MKV/MP4 playback issues? Answers can be found here!
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